Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Similar technologies include web beacons, pixels and local storage — this policy covers all such technologies collectively referred to as "cookies".

2. How We Use Cookies

Knowledge Hive uses cookies to:

• Ensure the website functions correctly and securely
• Remember your preferences and settings
• Understand how visitors use our website (analytics)
• Improve the performance and content of our website
• Provide relevant information about our programmes

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function. They enable core features such as page navigation and access to secure areas. These cannot be disabled.

Performance and Analytics Cookies

These cookies collect anonymous information about how visitors use our website — such as pages visited, time spent and errors encountered. We use this information to improve our website. We may use Google Analytics or similar tools for this purpose.

Functionality Cookies

These cookies remember your preferences (such as language or region) to provide a more personalised experience on return visits.

Marketing and Social Media Cookies

We may use cookies to understand the effectiveness of our marketing and to enable social media features. These cookies may be set by third parties including Instagram and WhatsApp.

4. Third-Party Cookies

Some cookies on our website are set by third-party services we use, including:

• Google Analytics: Website performance and visitor behaviour analysis
• Instagram: Social media embeds and content
• WhatsApp: Click-to-chat functionality
• Payment providers: Secure payment processing

These third parties have their own privacy and cookie policies which govern how they use data collected through their cookies.

5. Managing Cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to block or delete cookies through their settings menu
• Opt-out tools: You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
• Cookie consent: You may withdraw consent for non-essential cookies at any time

Please note that disabling certain cookies may affect the functionality and user experience of our website.

6. Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period (typically 12 months) or until you delete them. The specific duration of each cookie depends on its purpose.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised date.